Privacy Policy

St Andrews Cabs Go is a taxi service operating in St Andrews, Fife. You can contact us on 01334 796606.

Registered business address: 1d St Marys Place, St Andrews, KY16 9UY.

• Your name and phone number.
• Pickup and drop-off addresses for your trip.
• Payment details, which are processed directly by our card provider — we do not store full card numbers.
• Any messages you send us through the website, WhatsApp, or Telegram.
• Standard technical data such as IP address, device, and browser information, collected via analytics (only if you consent to analytics cookies).

• To fulfil your booking and dispatch a driver.
• To contact you about your trip (e.g. driver arrival, changes).
• To take payment for the fare.
• To keep records for tax, accounting, and licensing obligations.
• To improve our service, vehicles, and website.

• Performance of a contract — to take and fulfil your booking.
• Legitimate interest — to improve our service and prevent fraud, in a way that does not override your rights.
• Consent — for any optional marketing communications and for non-essential cookies.
• Legal obligation — to meet tax, accounting, and licensing duties.

We only share your personal data with:

• The driver fulfilling your trip.
• Our payment processor, to take card payments securely.
• Authorities where we are legally required to (for example Fife Council licensing, HMRC, or lawful police requests).

We do not sell your personal data.

• Booking records: kept for 6 years for tax and accounting purposes.
• Marketing consent records: kept until you withdraw consent.
• Analytics data: retained according to the choice you make in our cookie banner. If you don't accept analytics cookies, no analytics data is collected.

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected (rectification).
• Ask us to erase your data, where applicable.
• Restrict how we use your data.
• Receive your data in a portable format.
• Object to how we use your data.
• Withdraw any consent you have given, at any time.

To exercise any of these rights, contact cabsgo12@gmail.com.

We use a small number of strictly necessary cookies to make the site work, and — only with your consent — analytics and marketing cookies to help us improve. You can change your choice at any time.

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If you're unhappy with how we've handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

This policy is effective from 1 January 2026. If we make changes, we'll update the effective date above and post the date of any future updates here.